Criclub Private Limited (“Criclub”, “we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, www.criclub.in, and our related services.
- Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, date of birth, and identity proof (if required for bookings).
Payment Information: Billing details, card numbers, and transaction data (processed securely via third-party payment gateways).
Booking Details: Hotel preferences, travel dates, destinations, and other trip-related data.
Technical Data: IP address, browser type, device identifiers, and browsing behavior on our site.
Cookies and Tracking: To enhance user experience and analyze site usage.
- How We Use Your Information
We use your data to:
Process and confirm hotel and travel bookings.
Provide customer service and resolve issues.
Send updates, promotional content, or important notices (you can opt out).
Improve our website functionality and user experience.
Comply with legal obligations and prevent fraud.
- Sharing Your Information
We do not sell your personal information. We may share it with:
Trusted Partners: Such as hotel providers, travel aggregators, or booking engines.
Payment Gateways: For transaction processing.
Legal Authorities: When required by law or for enforcing terms and conditions.
- Data Security
We use industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. - Your Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal information.
Object to data processing or request data portability.
Withdraw consent where we rely on it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
Third-Party Links
Our website may link to third-party services. We are not responsible for the privacy practices of those websites.